After-sale service

For hardware problem

Please send us the photos,and we will send the damaged part to you for free. For big issues like main board etc, please send them to us and we will repair them in 10 work days.We should take care the freight on each side.

1. Our warranty period is one year.

2. Within the first year, if there is any fault caused by non-artificial reason, which can be repaired by the customers themselves, we can supply the spare parts free of charge. If there is any problem, which cannot be repaired by the customer themselves, the customer can resent the products to our factory for repairing free of charge, and the freight charge would be bear by the customer and our company two sides.

3. When out of the warranty period, if there is any problem, we can repair for the customers free of charge, we just charge for the spare parts at the cost itself, and the freight charge would be bear by the customers.

4. If there is any problem caused by human reason within the first year, the service would be the same as the service out of the warranty period.

For software problem

1.we can send a video guide to customer to solve the problems online.